Faq

Crochet is a type of needlework that involves using a hook to interlock looped yarn or thread in a series of knots to create fabric. Our website offers a wide range of crochet patterns, yarn, hooks, and other supplies for crochet enthusiasts.

Crochet and knitting are both needlework techniques, but they differ in the tools used and the methods for creating fabric. In crochet, a hook is used to interlock loops, while in knitting, two needles are used to interloop yarn

Simply add the items you’d like to purchase to your cart and proceed to checkout, where you’ll be asked for your shipping and payment information. Once your order is processed, we’ll ship your items to you.

Shipping times vary depending on your location, but we typically ship orders within 3-15 business days. You’ll receive a tracking number once your order has been shipped.

Yes, we offer the option to pre-order items that are not yet in stock. Simply add the pre-order item to your cart and proceed to checkout as usual. The estimated ship date for the item will be listed on the product page.

When you pre-order an item, you’re reserving it before it becomes available for sale. You’ll be charged for the item at the time of the pre-order and it will ship to you on the estimated ship date.

Yes, you can cancel your pre-order at any time before it ships. Please contact us to initiate a cancellation. Once the pre-order item has shipped, it is subject to our standard return policy.

We accept returns within 30 days of purchase for any unused and undamaged items. If you’re not satisfied with your purchase, please contact us to initiate a return.

Yes, we accept PayPal and major credit cards from shoppers located anywhere in the world.

Yes, for shoppers located in Thailand, we offer the option to pay via Thai payment methods in addition to PayPal and major credit cards. This allows for a convenient and secure checkout experience for our Thai customers.

Yes, we offer custom crochet work services. If you have a specific design or project in mind, please contact us to discuss your request.

To request a custom crochet work order, please contact us with a detailed description of your desired project, including any specific colors, patterns, or sizes. We’ll respond to your request with a quote and estimated turnaround time

Our process for custom crochet work orders typically involves the following steps: initial consultation, quote and estimate, creation of a sample or mockup, final review and approval, and delivery of the finished product. We work closely with our clients throughout the process to ensure their complete satisfaction.

Yes, our experienced crochet artists and craftsmen take pride in their work, and all of our products are made with the utmost care and attention to detail.

If you receive a crochet product that is not of the expected quality, please contact us as soon as possible. We are committed to rectifying any issues and ensuring the complete satisfaction of all of our customers.